ZebraBingo - Online Bingo Casino UK | Get 100 Spins or 100 Tickets

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Zebrabingo FAQs

Account Related Questions

Index:
- Is creating an account free?
- When will I receive my welcome bonus?
- Can I have more than one account?
- I am having issues creating an account
- I have lost my username or password
- Will my personal information be kept secure?
- Receiving promotional emails and unsubscribing
- I want to close my account

Is creating an account free?
Creating an account is 100% free. There are no monthly fees or required deposit amounts. You decide if, when, and how much you want to play!

Now that we've got that out of the way, why not open a free account with us!

When will I receive my welcome bonus?
Any available welcome bonus will display in banners and your promotional page, and will typically require a qualifying deposit of at least £10. Once you've made a successful deposit, your welcome bonus will be available instantly! If for any reason your welcome package hasn't been credited within 30 minutes, please contact Customer Services.

Can I have more than one account?
It is not permitted to open more than one account at Zebra Bingo to prevent bonus abuse and unfair tournament advantages. We enforce this rule in several ways, including electronic verification.

Please use our forgot password tool if you have lost your username or password.

Please be aware that opening multiple accounts might void any withdrawal requests you make and might result in the closing of all of your accounts.

I am having issues creating an account
First, please make sure you are using the correct signup link. You'll be using the form on the left side of the page. Then, make sure you have filled out all the required fields.

Pressing the “Create account” button should take you to the next step of the process or alert you to what field is incorrect.

Please contact Customer Services if you are still having issues signing up with us.

I have lost my username or password.
Please use our forgot password tool to request your username and to reset your password.

Please contact Customer Services if this tool does not resolve the issue.

Will my personal information be kept secure?
To secure your information, we have put various measures in place. Your information is safely stored on a strictly secure network and can only be accessed by a small and select number of employees. If you need to access your personal data, you do this through a secure connection. When details are exchanged, a special coding system is used. The technology applied is regularly updated in order that we can continue guaranteeing the safety of your information and the reliability of our systems.

Please refer to our Privacy Policy for more information about your privacy.

Receiving promotional emails and unsubscribing
We regularly send email newsletters to our players. We take great care to only send newsletters out when we feel our players will appreciate their content. For example, newsletters might contain bonus offers, entries to tournaments or new game releases.

Please contact Customer Services if you are having issues receiving our newsletter.

If you wish to unsubscribe from our mailing list, you may use the 'unsubscribe' details that can be found at the bottom of every newsletter.

I want to close my account
If you feel like you just need to close your account for reasons that are not related to responsible gambling, click here to request an Account Closure. If you wish to self-exclude your account, then you can initiate this process via our responsible gambling page.

Deposits & Withdrawals

Gameplay

Bonuses & Bonus spins

Trust & Security

Trusted & Recognised Payment Methods

Lightning Fast Withdrawals

Around 99% of our withdrawals are processed instantly through our various payment options, allowing you to access your account money close to immediately.

Safe & Secure Transactions

We prioritise the security and convenience of our users by incorporating only the most trusted payment methods. Our selection includes well-established providers known for their reliability and stringent security measures.

Welcome Offer Terms & Conditions

Eligibility - 100 Big Bass Splash Spins Option

This Welcome Offer is available only to new players registering at Zebrabingo.com, aged 18 or over and resident in the UK.
One Welcome Offer per player per brand.
A minimum first deposit of £10 and a minimum of £10 staked on slot games are required to qualify.
The offer cannot be applied retrospectively if declined during registration or deposit.

Qualifying Requirements

To receive the 100 Free Spins, players must:
Make a first deposit of at least £10, and
Stake at least £10 of real-money balance on eligible slot games.
Stakes on the following do not count toward qualification:
Table games (e.g., Roulette, Blackjack, Baccarat)
Live Casino (including table games and game shows)
Slingo
Video Poker and Virtual Card games
Instant Win games

Spins Crediting and Expiry

Upon completion of the qualifying deposit and £10 stake, 100 Free Spins will be credited automatically.
Free Spins are awarded on Big Bass Splash, valued at £0.10 per spin.
Free Spins must be used within 48 hours of being credited. Unused Free Spins will expire.

Winnings & Withdrawals

No wagering requirements apply to Free Spins.
All winnings from the Free Spins are paid as withdrawable cash.
Standard minimum withdrawal limits apply.
Deposited funds and winnings from deposited funds remain fully withdrawable at any time.

Fair Use & Restrictions

To ensure offer integrity, the following activities are prohibited:
Creating multiple accounts to claim the offer.
Using a payment method not registered in the player’s own name.
Attempting to qualify for the promotion through fraudulent or automated play.
Where such activity is reasonably suspected, bonus benefits and associated winnings may be withheld or removed.

Eligibility - 100 Bingo Tickets Option

This Welcome Offer is available to new players aged 18 registering at Zebrabingo.com.
One offer per player.
A minimum first deposit of £10 and £10 real-money spend on Bingo games is required to qualify.
The offer cannot be applied retrospectively if declined during registration or deposit.

Qualifying Requirements

To receive the 100 Free Bingo Tickets, players must:
Make their first deposit of at least £10, and
Spend at least £10 in cash stakes on eligible Bingo games.
Stakes on non-Bingo games do not count toward qualification.

Ticket Crediting and Expiry

100 Free Bingo Tickets will be credited automatically once the qualifying spend is completed.
Tickets can be used in any bingo room displaying the purple “FT” icon.
Tickets can be used to purchase bingo tickets priced up to £0.10 each.
Free Tickets cannot be used in the following rooms: Cash Cubes, Clover Rollover Bingo, and Bouncy Balls Bingo
Tickets expire 48 hours after being credited. Unused tickets are removed.

Winnings & Withdrawals

No wagering requirements apply to winnings from Free Bingo Tickets.
All winnings from the Free Bingo Tickets are paid as withdrawable cash.
Real-money deposits and winnings from real-money play remain withdrawable at all times, subject only to standard minimum withdrawal limits.

Fair Use & Restrictions

General

Zebrabingo.com General Terms & Conditions and Bonus Terms apply.
Zebrabingo.com may amend or withdraw this promotion if required for legal or regulatory reasons.
Please play responsibly. Visit BeGambleAware.org for support.

General Bonus Terms apply

General Terms and Conditions apply

Download the Zebra Bingo App!

Zebrabingo FAQs

Account Related Questions

Deposits & Withdrawals

Gameplay

Bonuses & Bonus spins

Trust & Security

Trusted & Recognised Payment Methods

Lightning Fast Withdrawals

Safe & Secure Transactions

Eligibility - 100 Big Bass Splash Spins Option

Qualifying Requirements

Spins Crediting and Expiry

Winnings & Withdrawals

Fair Use & Restrictions

Eligibility - 100 Bingo Tickets Option

Qualifying Requirements

Ticket Crediting and Expiry

Winnings & Withdrawals

Fair Use & Restrictions

General

Game Categories

Popular Games

Providers

Download the Zebra Bingo App!

Zebrabingo FAQs

Account Related Questions

Deposits & Withdrawals

Gameplay

Bonuses & Bonus spins

Trust & Security

Trusted & Recognised Payment Methods

Lightning Fast Withdrawals

Safe & Secure Transactions

Eligibility - 100 Big Bass Splash Spins Option

Qualifying Requirements

Spins Crediting and Expiry

Winnings & Withdrawals

Fair Use & Restrictions

Eligibility - 100 Bingo Tickets Option

Qualifying Requirements

Ticket Crediting and Expiry

Winnings & Withdrawals

Fair Use & Restrictions

General

Game Categories

Popular Games

Providers

Navigation

Game Categories

Popular Games

Providers